May 2004 Edition
 
 


Welcome to the May 2004 edition of the eNewsletter!

This edition of the eNewsletter alerts myVine customers to a specific virus that has been attacking millions of computers through all types of Internet connections. We also have important information on other worms and viruses that are making their way through the Internet.

This eNewsletter also includes Tech Tips for Intermediate-level Windows XP users.* The Hot Site this month spotlights family fun and vacations with Family Travel Files.com. As always, Symantec has provided up-to-the-minute security and virus information.


A Real Note or A Real Scam?
Computer Virus Disguised As E-Mail Notice

Over the last several months, the Internet has been inundated by many extreme virus threats and security holes. Recently, a virus has been circulating through an e-mail that appears to be coming from an administrator or support staff of a company’s e-mail system. The e-mail asks that you “resign your account” by opening the attached file. Please do not open these e-mail attachments, as they are likely to contain and spread the virus. Since myVine has taken the possible measures to limit the mass mailing of this e-mail scam to its customers, you may see these scam e-mails appear in your SpamAlert digest. The following information outlines the specific threat and what you can do to protect your system if you receive this or any other computer viruses.

There are many variants to this specific worm (known as Beagle), but it will appear in your Inbox or SpamAlert digest with the following information.

FROM
(One of the following)

management@<recipient domain>

administration@<recipient domain>

staff@<recipient domain>

noreply@<recipient domain>

support@<recipient domain>

SUBJECT
(One of the following)

E-mail account disabling warning.

E-mail account security warning.

Email account utilization warning.

Important notify about your e-mail account.

Notify about using the e-mail account.

Notify about your e-mail account utilization.

Warning about your e-mail account.

ATTACHMENT
(One of the following names .zip or .pif: )

Attach

Information

Readme

Document

Info

TextDocument

TextFile

MoreInfo

Message

Please protect your system and contacts by taking the following measures:

  • Only open expected attachments. If you are not expecting an e-mail attachment, then do not open it. myVine does not send file attachments to its customers (unless we have set up prior arrangements with you).
  • E-mail is one of the most popular ways for virus to spread. Be cautious of e-mails that come from even your best friends. Many viruses use the classic “address book” attack in which the virus searches a user’s e-mail address and sends itself to the recipients listed.
  • Viruses often spread through e-mails with a very general subject like "RE: This message is for you" or "I haven't heard from you in a while..."
  • Use your instinct, if something doesn't seem right with the e-mail, don't open it until you contact the sender. E-mails can contain malicious scripts that open doors to viruses.
  • Pop-up windows can be deceptive so read carefully before closing them. Sometimes unwanted software or other products will start to download if you accidentally click “OK” or “Yes.” These downloads may also contain harmful viruses.
  • Always be sure to have an updated anti-virus software package installed and enabled on your computer. Popular anti-virus packages include Norton Anti-virus, McAfee VirusScan, PandaSoft's PandaScan, and TrendMicro's PC-Cillin. For more information on to purchase these products, consult you favorite computer store.
  • Update your Windows Operating System! Microsoft offers many security patches and updates to keep your system safe from hackers and viruses. Occasionally visit http://www.windowsupdate.com to download the latest updates and patches for your Windows Operating system. Many viruses exploit vulnerabilities that have been corrected by Microsoft or other companies. Keeping current on updates will keep you one step ahead of virus creators.


Tech Tips*

Windows XP Tips
User Level: Intermediate*

How do I remove Windows Messenger from my Windows XP computer?

By default Windows Messenger is set to run at startup. The procedure for removing Windows Messenger depends on whether your system has Windows XP Service Pack 1 installed.

To determine whether Service Pack 1 is installed follow these directions:
1) Click on Start
2) Right click on My Computer
3) Click on Properties
4) On the General tab, under System if the words "Service Pack 1" are listed you have the service pack.

Removing Messenger from computers WITHOUT Service Pack 1 installed

Make sure your Internet Explorer, Outlook Express, Windows Messenger and other programs are closed before doing this.

1) Click on Start and then Run
2) Type the following into the Run line:

RunDll32 advpack.dll,LaunchINFSection %windir%\INF\msmsgs.inf,BLC.Remove

3) Click on OK

Removing Messenger from computers WITH Service Pack 1 installed

1) Click on Start, Control Panel
2) Double click on Add or Remove Programs
3) Select Add/Remove Windows Components
4) Uncheck Windows Messenger
5) Click Next
6) Click Finish
7) Restart your computer



How do I setup Windows XP to automatically log me on to the computer at startup?

By default, Windows XP will automatically do this. However, if you have installed the Microsoft .NET framework or you have added other users, you will be prompted to log on to the machine using a logon box or the new Windows XP logon screen. To set an account to automatically logon:

1) Go to the Start Menu and the Run box.
2) Type in the following:

control userpasswords2

Click the "OK" button.

3) In the new window that appears select the account you wish to make the primary logon. Now uncheck the "Users must enter a username and password..." box.

4) Hit Apply and a dialog box will appear asking you to confirm the selected user's password. Click the "OK" button.

Your computer will now start with the specified account automatically. If it doesn't, you likely entered an incorrect password for the account.

Updated myVine Contact Information

Technical support and billing inquiries:
1-877-438-7593
support@myvine.com
or chat online at www.myvine.com

Questions related to invoices, accounts and renewals:
billing@myvine.com

Inquires relating to agent and reseller programs:
sales@myvine.com

Payments:

myVine
P.O. Box 24507
Denver, Colorado 80224

Service cancellation:
1-866-464-2153



If you are unable to see the Virus & Security Alerts, please adjust your security settings to allow javascripts to run.


Hot Site of the Month**

May is here and the weather (in most parts of the country) has been gorgeous. Vacation and family fun season is quickly approaching and now is the time to decide where to go, what to do, where to stay and how to get there. Family Travel Files.com is a resource that provides answers to these and other questions. Family Travel Files.com contains great vacation ideas and reviews to help you plan your family vacation. The site includes special offers and you can also sign up for their e-zine service that offers periodic email updates of all the familytravelfiles.com features! Check it out today at http://www.familytravelfiles.com.



Technology News

Sasser Quickly Rounds the Internet

German authorities arrested the author of the Sasser worm in the small town of Waffensen after being tipped off by Microsoft. The author, identified as 18-year-old Sven Jaschan, had recently graduated from vocational school and was looking toward a promising career in the computer industry. Recent discoveries point to the possibility that there were others who were involved in the creation of the virus. Two of those questioned by police indicated that Jaschan also may have also possibly been the creator of the Netsky virus, which has been plaguing systems over the last few months.

On April 30, the Sasser worm began its trip around the Internet. Some security sources estimate that the worm has affected more than a million computers. The worm spreads through a vulnerability in many popular operating systems. The main targets are systems running Windows NT, 2000, XP and 2003 Server. However, systems running Windows 95, 98, 98 Second Edition (98 SE) and Millennium Edition (ME) are not completely immune. These systems can help spread the worm and, if infected, will experience performance problems such as slow system response.

Windows NT based machines, such as Windows XP and 2000, can experience slow responses from their systems as well. These infected machines will also experience crashing and automatic shut-downs when connecting to the Internet. After a machine is infected it is vulnerable and will spread the virus.

To protect yourself and others, always have up-to-date anti-virus software running on your computer. Popular products from Symantec, McAfee, and TrendMicro are available at any popular computer store. Also, be sure to visit Microsoft's Windows Update site occasionally to obtain the latest patches to your Windows Operating System at http://www.windowsupdate.com or by clicking the Windows Update icon in your Start Menu. As is the case with most other viruses, patches were available from the Microsoft Windows Update site before the launch of the worm.

If you believe you are infected you can download removal tools from Symantec at http://securityresponse.symantec.com or by visiting McAfee's website at http://www.mcafee.com.

 
 

To Unsubscribe from this monthly myVine eNewsletter, click here to send an email to opt-out of future mailings. Once the email appears, just click send. If an email doesn't appear or you use a WebMail client, send an email to optout@myvine.com with subject line of "myvine - OPTOUT"


*Technical support will not be able to assist with problems or questions outside of relation to our Internet Service. This information is provided only as a service to our end-users. These tips are for intermediate-level users only. **Technical support will not be able to assist with problems or issues on Family Travel Files.com website.